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Privacy Policy

  • Effective Date: November 7, 2025
  • Last Updated: December 13, 2025

This Privacy Policy describes how Magicmotor Experience (“we”, “our”, “us”) collects, uses and protects your personal data when you visit our website or interact with our services. We comply with GDPR and are committed to handling your information responsibly.

Website address: https://magicmotorexperience.com

  • Information We Collect
Name, email, phone number and contact details
Booking and payment information
Passport and license details when required for travel compliance
Emergency contact information
Communication history
Website usage data (cookies, analytics, user behavior)
Comment details, IP address and browser user-agent (for spam detection)
  • Comments & Gravatar

When visitors leave comments on the website, we collect:

 Name,The data shown in the comment formemail, phone number and contact details
The visitor's IP address
The browser's user-agent string (to help detect spam)

An anonymized hash of your email address may be sent to Gravatar to check if you use the service.

Gravatar Privacy Policy: https://automattic.com/privacy/

Once your comment is approved, your profile image (if available) becomes visible publicly.

  • Media Uploads

When visitors leave comments on the website, we collect:

  • Cookies
We use cookies to improve user experience. Examples:
If you leave a comment, you may choose to save your name, email and website in cookies (valid for 1 year).
Visiting the login page sets a temporary cookie to test browser compatibility (deleted when you close the browser).
When you log in, several cookies are created: Login cookies (valid for 2 days), Layout preference cookies (valid for 1 year), "Remember me" option (valid for 2 weeks).
Logging out deletes login cookies.
When editing or publishing articles, an additional cookie stores the post ID (expires after 1 day).
  • Embedded Content from Other Websites

Articles or pages may include embedded content such as videos, images or articles. Embedded content behaves exactly as if you visited the other website directly and may:

 Collect data about you
Use cookies
Include third-party tracking
Monitor your interaction with the content

If you are logged in to the external website, your interaction may be tracked.

  • How We Use Your Information

We use personal data for purposes such as:

 Handling bookings and payments
Confirming reservations
Assessing rider eligibility (licenses, safety requirements)
Providing customer service and communication
Sending essential tour information
Meeting legal obligations

We do NOT sell or share your personal data for marketing purposes.

  • Legal Basis for Processing (GDPR)
Contractual necessity (to deliver booked services)
Legal obligations (travel documents, financial reporting)
Legitimate interest (tour safety, administration)
Consent (newsletter communications, optional forms)
  • How Long We Keep Your Data
Comments and their metadata are stored indefinitely (to automatically recognize and approve follow-up comments).
For registered users (if applicable), we store the personal data in their profile. Users may view, edit, or delete their data (Username cannot be changed).
Website administrators can also view and edit profile information.

We retain personal data only as long as needed for legal, administrative or operational purposes.

  • Where Your Data Is Sent
Visitor comments may be checked via an automated spam detection service. If you request a password reset, your IP address may be included in the reset email.
  • Data Sharing

We may share necessary data with:

 Hotels and accommodation providers
Transport partners
Insurance partners (if required)
Government authorities (legal obligations)
Payment processors

We always share the minimum amount of data needed.

  • Your Rights (GDPR)
Right to access your personal data
Right to correct inaccurate information
Right to request deletion ("Right to be forgotten")
Right to restrict data processing
Right to data portability
Right to withdraw consent at any time

Requests can be sent to: info@magicmotorexperience.com

  • Data Protection & Security

We use secure systems and limited access to protect personal information.
Security measures include:

 Safe storage methods
Access controls
Security monitoring
Encrypted communication where appropriate
  • Children's Data

We do not knowingly collect data from individuals under 18. All participants in motorcycle tours must be adults unless otherwise agreed upon.

  • International Transfers

Some third-party services (payments, hotels, analytics) may process data outside the EU. We ensure GDPR-compliant safeguards for all transfers.

  • Updates to This Policy
We may update this Privacy Policy as laws or our services change. The latest version will always be published on this page.
  • Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, contact us at: info@magicmotorexperience.com

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